EFO Furniture Outlet

My boyfriend and I purchased our sofa through EFO in Wilkes barre and our sales associate Glen was extremely friendly! Glen made us feel so welcomed, assisted us with our purchase of a sofa and answered all of our questions! The outlet was super clean and they also have a huge selection! I would definitely recommend this furniture store to all my friends and family!

We went to EFO at Wilkes Barre and Joseph Thorpe was an excellent helper. He gave us time to go around the store on our own and have the liberty to discuss what we liked, without hovering, but was exactly there when we need to. He also responded all our questions and even went beyond to give us some options that we really needed. We are very thankful with Joseph and his attention. There are multiple affordable and nice options in the store. We will continue buying from here.

Had 2 great experiences at the EFO outlet in Wilkes- Barre! Prices were amazing, show room was huge and my sales person (Glen Jenkins) was the best. I bought a couch in June from him and Glen was the reason for my return in August for a kitchen table. He was so helpful, knowledgeable & made me feel so comfortable. Highly recommend!

We went to EFO tonight for some living room furniture and accents. We were very unsure about what we wanted and were very concerned about the size of the sectional we wanted to purchase. (wanted to make sure it fit comfortably in our living room. ) Corey Schell was our salesperson, and he was the BEST!!! Extra patient with all of our questions, super knowledgeable about all of the inventory and just all-around very pleasant. It was a great experience, and it was actually very “ grief free,” which I was super surprised about. We were in and out in under an hour. The entire process was so easy and I felt so comfortable. Never felt ANY pressure or anxiety, which is often something I have encountered in the past in situations like this. Would recommend EFO and Corey to anyone!

After being frustrated with other local furniture stores I decided to try EFO. We were greeted by Glenn Jenkins who was super friendly and extremely knowledgeable and helpful he asked what we were looking for and provided the information needed. No pushy sales tactics,no pressure just honest and helpful service from start to finish. We got a couch and love seat for less than some local competitors and couldn't be happier with the shopping experience with EFO. What a pleasant experience. Glenn truly deserves more than 5 stars.

We purchased a living room set (Couch, love Seat, and recliner) and a queen size bed. The side of the love seat was loose we called several times to get it fixed and we kept getting the run around...it never got fixed. Our bed looked the same as the one we tried out on the floor but it didn't feel the same...when we called and explained it didn't feel the same way we were told it could take a month for the bed to be "broken in" after a month we called and said it still didn't feel right they said they couldn't take it back because we passed a 30 day return period and the bed warranty would cover an issue only if springs were popping out or some thing like that. Also I was told we would get a free counting sheep with our bed purchase...I thought they were cute...nope didn't get the sheep...my fiancée at the time now husband called twice about that and the salesman at EFO said "the guy that has the keys to the counting sheep don't give them up easily" We will never go to EFO for any furniture ever again. We had to buy a $120 memory foam mattress topper to make our bed comfortable. Our bed was $1000 and our living room set was $1400 spending that much money we should have had a better experience. Their prices are good but the service is very bad I can't recommend EFO to anyone.